Committed to meeting or exceeding Industry Guidelines
To All Of Our Valued Guests,
D’Place Entertainment is committed to maintaining safe, clean, and approachable facilities. The health and safety of employees and guests is our top priority.
As of June 15, 2021, the Governor is terminating the executive orders that put into place the Stay Home Order and the Blueprint for a Safer Economy. He is also phasing out the vast majority of executive actions put in place since March 2020 as part of the pandemic response, leaving in place a subset of provisions that facilitate the ongoing recovery.
What does this mean for our operations?
We have always offered online ticketing with a lower base ticket price online than at the box office, but now more than ever, we encourage you to buy your tickets online. This will limit your interaction with our staff and help you get to your seat quicker. Should you decide to buy your ticket in person at our box office, please understand that you will pay more and the process will be slower. We thank you in advance for your patience.
We will no longer have capacity limits in Auditoriums. We will return to selling 100% of available seats (though even in the best of times, most showtimes never even get close to selling out).
Guests will no longer be required to leave empty seat space between themselves and the next party. Reserved seating will again be offered for select showtimes in locations that are set up to offer this amenity.
Guests will no longer be required to wear Masks. However, we will continue to encourage this practice in all common areas, especially for folks who are not vaccinated.
We will continue to serve you with our amazing popcorn, ice cream, pizza, and other concession items that you know and love. There will be marks on the floor in front of the concession stand in order to maintain social distancing while waiting in line. Please respect those markings for everyone’s safety.
We will return to offering 1 same-day refill on our Large Popcorns and Drinks for just $1.00.
In addition to our usual, aggressive cleaning procedures, we will continue to maintain a number of other sanitizing procedures, including frequently sanitizing of high-contact surfaces such as door handles, countertops, bathroom stalls, faucets, railings, etc.
We will continue to monitor the health of our staff to ensure they feel healthy before they come to work and also training staff on best practices for protecting themselves and others as outlined by OSHA and the CDC.
We are also asking that you too stay home if, in the last 14 days, you have experienced any flu-like symptoms or have been exposed to anyone who has been experiencing symptoms.
While we will not be doing temperature readings for customers, we do expect everyone to take their civic responsibility seriously, and please stay home if you feel sick.
We remind all guests that there is an inherent risk of exposure to COVID-19 in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting our cinema, you voluntarily assume all risks related to exposure to COVID-19.
We hope you, like us, recognize these are unprecedented times and that the challenges we are facing can only be overcome by working together to minimize the risks and help everyone feel safe.
We remind you that all our guests and staff will have a different level of anxiety about being in this communal space, so please let's all be courteous and patient with one another. We ask that you approach our staff with any concerns but also that you follow our staff and management teams’ instructions in regards to what is acceptable in our space.
We will provide ticket refunds (not for snacks) to any guest, at any time, who becomes uncomfortable with anything about their visit. We also reserve the right to ask any guest who would rather not follow our rules and instructions to leave the facility.
All these procedures and policies are subject to change as the situation evolves. We will make sure to keep you informed of any changes to our safety procedures.
Should you have any questions or concerns, our staff will be available in the lobby to assist you. We look forward to welcoming you again to our theater!!
Your Cinema Team